The following schedule shows the fees related to class cancellations/rescheduling: - At least 4 hours before class: No penalty (Since our hours rollover, you will only be charged for classes you attend.) - Within 4 hour before class: 30 minutes charged We understand things come up, and classes need to be moved or cancelled. Strive tries hard to make cancellations/rescheduling as easy as possible. Teachers invest a lot of time to prepare the modules and move engagements around to make sure they can show up to the lesson, so in the case of a short notice cancellation, Strive has to be fair and pay the teachers for their time as well. Note: If classes need to be pushed by 15 to 30 minutes and the teacher can accommodate, then there is no penalty for that. Sometimes teachers also need to push classes.

Please drop a message in your WhatsApp Group and indicate the class date that you would like to reschedule. A Calendly reschedule link will be sent to you along with a timeline to reschedule the class.

Strive will contact the parents within 15 minutes when student is late for class. The class will be marked as canceled if student fails to attend the class within 30 minutes from the start time, and 30 minutes charges will apply based on Strive's cancellation policy.

Please notify us in your groupchat on the affected date(s) and let us know your preference for class cancellation or rescheduling.

Strive's current packages are on subscription basis and will auto renew once the classes are used up. The class hours do not have to be used within the month; they roll over and do not expire. In our billing, you can cancel at anytime and we will refund any unused hours right away. We do this so that parents don't have to pre-pay for 20 to 40 hours upfront.

Manual payment is only available to customers who sign up for at least 20 hours.

You will be receiving an invoice reminder {3} days before the last class from Stripe via email. Upon a payment deduction, we will provide a confirmation in your WhatsApp Group. You can access Strive’s dashboard’s class calendar (color tags) to monitor your payment details. For further clarification, please leave a message in your groupchat.

You will be receiving an invoice reminder {3} days before the last class from Stripe via email. Alternatively, you could access your parent dashboard to find out the payment details. For further clarification, please leave a message in your WhatsApp group.

The payment deduction will happen within 1-3 days time after the last paid class.

An auto-generated receipt will be sent to you via Stripe, after a payment has been deducted. If you haven't received it yet, please check your junk mail and make sure it's the same registered email address with Strive. For further clarification, please leave a message in your WhatsApp group.

Of course. Please send us a message in the groupchat and provide us a few possible schedules (days and time) to work around. Note: If the preferred schedule is unable to match with the current teacher, we may assign a new teacher

All past projects are listed on Stacker. You can access your parent dashboard to view the projects there.

We will be launching learning maps and certificates soon! At the end of every unit, student will get a certificate celebrating the completion of that topic. To complete a unit and earn a certificate student will need to successfully create a keystone project.

Yes. Strive has hosted Winter Break (December) Bootcamp since 2020. For the next bootcamp schedule and pricing details, we will announce when the date is nearer. Feel free to drop us a message in your WhatsApp group to indicate your interest.

Yes! If you have any friends who may be interested in Strive Classes for their kids, you’ll get cashback on the last 2 classes for every friend you refer and your friend will get 25% off their first purchase. The easiest way to refer them is to send them Pulkit’s contact number: +65 9782 1517