Class Cancellation & Rescheduling
Is there a penalty for class cancellation or rescheduling? How do I reschedule a class? Is there a penalty for being late to class or missing a class without notice? My kid will not be able to attend the class on a certain date(s). What should I do? Payments
Is Strive package a subscription service, and will it automatically renew once the hours have been used up? I do not want to go on auto renewal, can I opt for manual? How can I monitor the payment? How will I know when is the next payment and the last paid class? When will the payment deduction happened? Can I request for receipts? About Change in Schedule
The current class schedule couldn’t work with my kid anymore, can I request a change in schedule? Others
Where can I see my kid’s work or projects that he or she has done? Will there be any certificates given upon completing a chapter? How can I learn my kid’s learning milestone? I would like my kid(s) to utilise their time during the holidays. Does Strive runs holiday bootcamp? I have a friend that would want to sign up for Strive’s classes, do I get a referral commission?